How Design Thinking Makes for Better Business Development and Client Service
Recent surveys of in-house counsel have revealed that clients are looking to their outside counsel for innovative ways to be more efficient and effective through the re-design of traditional legal processes, the use of technology, leveraging ASPs and other techniques.
GenY Lawyer Interviews Mark Beese on Millennial Leadership
Nicole Abboud interviews Mark on how law firms need to adapt to a new generation of leaders. Check out the podcast here:Millennial Leadership and Constructing Effective TeamsI love leadership! That’s why I’m glad to have our guest, Mark Beese, on the show...
Peer Pod: An Interview of Mark Beese on Leadership and Innovation
This week I had the pleasure of being interviewed by Susan Freeman (Freeman Means Business) for her "Peer Pod" podcast. We talked about teaching leadership, innovation and design thinking in a legal context. Check out the 30 minute podcast here:Peer Pod:...
Susskind on “outcome-thinking” for lawyers
Richard Susskind argues that working practices must ultimately serve the needs of customers, not the workers in this British Academy Review article. When innovating, we need to be focused on the client (or customer, or user, or human, or whomever is...
Eversheds Launches App to Drive Innovation
Eversheds Sutherland has launched IdeaDrop, a web-based crowdsourcing application to harness ideas from its lawyers and employees.Lee Ranson, Eversheds’ co-chief executive and former managing partner, said: “As our scale and reach grows we want to continue...
A Law Firm BD Manager’s View on #DesignThinkingLegal
Check out Ioana Good's insights on how law firms can use Design Thinking Legal to thoughtfully solve legal service delivery challenges. For Law Firms, Design Thinking Offers a New Way ForwardSource: American Lawyer
One Design Thinking Legal Workshop Participant’s Experience
Three years ago San Francisco based legal affairs journalist Susan Kostal attended one of our Design Thinking Legal workshops. She wrote about her experience on the blog, 3 Geeks and a Law Blog. One of the most fascinating ideas out of this year’s LMA...
Leading Change
Coming up with an innovative solution is only the first step. Leaders need to lead initiatives that change culture and processes. Here is a great resource by Jon R. Katzenbach on how leaders lead change in organizations.Real Change LeadersSource:...
Why Design Thinking Works (HBR)
This is a great article on why design thinking works not only to develop innovative solutions to knotty problems, but also to engage people to implement the change initiative. Check it out:Why Design Thinking Works
Five Stages of Design Thinking
Lawyers on Demand published a very simple and helpful guide to Legal Design Thinking in a 15 page e-book. Get it here. "Lawyers have a tendency to want everything to be perfect (and ideally risk free) before it is released to the world. Design Thinking...