Improve Your Vision in 2020

Why being a visionary leader is critical in times of dynamic change “What leaders struggle with most is communicating an image of the future that draws others in – that speaks to what others see and feel.” – James M. Kouzes and Barry Posner, authors of “The Leadership...
Susskind on “outcome-thinking” for lawyers

Susskind on “outcome-thinking” for lawyers

Richard Susskind argues that working practices must ultimately serve the needs of customers, not the workers in this British Academy Review article.  When innovating, we need to be focused on the client (or customer, or user, or human, or whomever is benefitting from...