Susskind on “outcome-thinking” for lawyers

Susskind on “outcome-thinking” for lawyers

Richard Susskind argues that working practices must ultimately serve the needs of customers, not the workers in this British Academy Review article.  When innovating, we need to be focused on the client (or customer, or user, or human, or whomever is benefitting from...
Eversheds Launches App to Drive Innovation

Eversheds Launches App to Drive Innovation

Eversheds Sutherland has launched IdeaDrop, a web-based crowdsourcing application to harness ideas from its lawyers and employees.Lee Ranson, Eversheds’ co-chief executive and former managing partner, said: “As our scale and reach grows we want to continue to drive...